58- 60 Richmond Road Twickenham. London 02088915321
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HomeFree 30 day returns

Free 30 day returns

Free 30 Day Returns*



We want you to be happy with everything you buy from Bella Baby. To enable you to buy with confidence, if you are not 100% satisfied with your purchase, you can return your order to us for a full refund or exchange within 30 days. Returns must be unused, unopened and in the original packaging. Proof of purchase is required.

Free Return to our Stores:

Take the item to any Bella Baby retail store with your delivery email. Any returns made through the store will be credited to your account within 2 - 3 working days. To find your local store please click here.

Free Return Courier:

We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return shipping. So if for whatever reason you're not happy with your purchase, return it back to us at no cost to you. Just email us at twickenham@bellababy.co.uk and we will arrange the courier to collect your goods free of charge.

Once your return is received and inspected (usually within 72 hours),your refund will be processed and a credit will be automatically applied to your original method of payment within 7 days.

As part of our 30 day return policy, all returns will need to be received and processed by us within 30 days of purchase.


*Free 30 Returns policy excludes furniture products